Refund Policy
Refund Policy for The Financial Transformation
Effective Date: December 11, 2025
At The Financial Transformation, we provide personalized financial coaching, advising, and consulting services to help you improve your financial well-being, reach your goals, and create sustainable money habits. Our services may include, but are not limited to:
Financial coaching and budget consulting
Savings and debt counseling
Financial accountability and planning
Financial advising tailored to individual or family situations The Financial Transformation, LLC
Please read this policy carefully before purchasing our services.
1. No Refund Policy
All purchases of financial coaching, advising, and consulting services with The Financial Transformation are considered final and non‑refundable. Because our services involve consulting time, expert guidance, customized planning, and individualized work, we do not offer refunds, credits, or returns once a service has been paid for and scheduled.
By purchasing our services, you expressly acknowledge and agree to this No Refund Policy.
2. Service Delivery Commitment
While refunds are not available, we are committed to delivering professional, thorough, and responsive servicebased on the terms of your engagement. Our team will work collaboratively with you to address your financial goals and empower you with tools and guidance specific to your needs.
We do not guarantee specific outcomes, results, or financial improvements, as these depend on your personal circumstances and actions.
3. Dispute Resolution & Chargebacks
If you have concerns about the delivery or performance of services, please contact us promptly so we can address the issue directly.
Initiating a chargeback or dispute through your payment provider without first seeking resolution directly with The Financial Transformation is considered a violation of this policy and may result in immediate termination of servicesand collection efforts to recover any outstanding fees.
4. Contact Us
For questions regarding this Refund Policy or to discuss concerns about your services, please reach out:
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Email: riverst@financialsc.us
Mailing Address:
8570 Rivers Ave Suite 161, North Charleston, SC 29406